Business Operations Manager

1 day ago


Pasay, National Capital Region, Philippines SM Investments Corporation Full time
Job Summary

The Cards Operations Supervisor is responsible for overseeing the day-to-day operations of our cards services department. The ideal candidate will have a strong background in customer service, team management and problem-solving.

About SM Investments Corporation

SM Investments Corporation is one of the leading conglomerates in the Philippines with diverse interests in retail, banking, and property. We are committed to delivering exceptional customer experiences through innovative products and services.

Responsibilities
  • Manage and coordinate the activities of the cards services team
  • Ensure timely and efficient processing of customer transactions
  • Address customer complaints and concerns
  • Develop and implement process improvements to enhance customer satisfaction and operational efficiency


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