Application Support Specialist

2 days ago


Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Job Summary
Nityo Infotech Services Philippines is seeking a skilled Senior Application Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.

About the Role
The ideal candidate will have at least 3 years of experience in Oracle SQL programming and a strong background in SQL programming and Oracle databases. Additionally, you should have experience with presentation tools such as Power BI, Jasper Soft, or any other presentation tools. Knowledge of ITIL Framework and Systems Development Life Cycle (SDLC) is also required.

Responsibilities
- Provide expert-level technical support to clients via phone, email, or in-person.
- Troubleshoot and resolve complex technical issues related to Oracle SQL and presentation tools.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Stay up-to-date with industry trends and technologies to provide best-in-class support.

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