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Customer Experience Manager

2 weeks ago

Manila, National Capital Region, Philippines EURONET TECHNOLOGY SERVICES, INC. Full time
About the Role:
We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through successful client relationships.

Key Responsibilities:
  • Foster strong relationships with existing and prospective clients.
  • Implement effective success programs that maximize value.
  • Contribute to sales efforts and collaborate with cross-functional teams.
  • Develop and execute onboarding and training strategies.
  • Analyze customer data to identify opportunities for improvement.
  • Maintain up-to-date knowledge of industry trends and best practices.

Qualifications:
  • Bachelor's degree or relevant work experience.
  • Proven track record of success in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work effectively in a fast-paced environment.