Insurance Account Representative
4 days ago
About Us:
Nityo Infotech Services Philippines is a leading provider of IT-enabled services, committed to delivering exceptional solutions to our clients. Our team is dedicated to excellence and innovation in all aspects of our business.
Job Summary:
We are seeking highly motivated and customer-focused individuals to join our Contact Center team as Insurance Account Representatives. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service experience.
Key Responsibilities:
- Handle customer calls, emails, and chats with professionalism and courtesy
- Respond to customer inquiries and resolve issues efficiently and effectively
- Provide product information and answer customer questions
- Meet or exceed performance metrics, including first call resolution, customer satisfaction, and average handle time
Requirements:
- Bachelor's degree in any field
- 1-2 years of relevant work experience in a call center environment
- Excellent written and verbal communication skills
- Knowledge of MS Office applications
- Strong customer focus and adaptability to different personality types
- Able to work in a multi-shift environment, including nights and holidays
- Able to multitask, set priorities, and manage time effectively
What We Offer:
- Competitive salary: up to PHP 19,000 (fresh graduates) and PHP 25,000 (experienced professionals)
- Hybrid work arrangement (3 days onsite at Eastwood Libis, Quezon City)
- Possible career growth opportunities within the company
- A dynamic and supportive work environment
Note:
Please note that we are an equal opportunity employer and welcome applications from qualified candidates regardless of their background.
-
Insurance Account Representative
1 month ago
Quezon City, National Capital Region, Philippines Telesys Eastwood Full timeCustomer Service RepresentativeWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative in the insurance sector.Key Responsibilities:Provide exceptional customer service to clients in the insurance sector.Handle inquiries, resolve issues, and ensure customer satisfaction.Communicate effectively to...
-
Customer Service Representative
4 weeks ago
Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeJob Opportunity: We are seeking a skilled Customer Service Representative to join our team at Nityo Infotech Services Philippines.Job Summary: As a Customer Service Representative - Insurance Account, you will be responsible for handling customer inquiries and providing timely resolutions to their concerns.Responsibilities:• Provide excellent customer...
-
Insurance Call Center Representative
4 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeAccount Management Role at MetacomAs an Insurance Call Center Representative at Metacom, you will be responsible for issuing customer account statements periodically or whenever necessary. Your tasks will also include receiving payments through various methods and verifying their credibility. Additionally, you will send reminders for payments and contact...
-
Customer Service Representative
1 month ago
Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services Philippines: Insurance Contact Center OpportunityAre you looking for a challenging role in a contact center environment? We have an exciting opportunity for a Customer Service Representative to join our team in Eastwood Libis, Quezon City.Key Responsibilities: Provide exceptional customer service to insurance clients via phone and...
-
Insurance Account Specialist
3 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeJob OverviewWe are seeking a highly skilled Insurance Account Specialist to join our team at Metacom. As an Insurance Account Specialist, you will be responsible for delivering outstanding customer service to clients in the insurance sector.Key Responsibilities:• Provide top-notch customer service to clients in the insurance sector.• Handle inquiries,...
-
Insurance Account Call Center Representative
1 month ago
Quezon City, National Capital Region, Philippines Metacom Full timeAccount Management and Customer ServiceAt Metacom, we are seeking a highly skilled and detail-oriented Insurance Account Call Center Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their accounts are up-to-date and accurate.Key Responsibilities:Issue...
-
Customer Service Representative
4 weeks ago
Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team in Eastwood Libis, Quezon City. As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service to our clients and resolving their queries in a timely and professional manner.Key Responsibilities:Respond to customer inquiries...
-
Business Development Representative
3 days ago
Quezon City, National Capital Region, Philippines Antz Insurance Agency and Services Inc. Full timeWe are looking for a highly motivated and results-driven Business Development Representative to join our team at Antz Insurance Agency and Services Inc.About the RoleThe successful candidate will play a key role in driving business growth by developing sales strategies, attracting new clients, and maximizing sales opportunities. As a Business Development...
-
Customer Service Representative
4 weeks ago
Makati City, National Capital Region, Philippines Metacom Full timeCustomer Service Representative - Medical Health InsuranceWe are seeking a skilled Customer Service Representative to join our team at Metacom, specializing in the Medical Health Insurance account.Key Responsibilities:Provide excellent customer service in a friendly and efficient manner.Handle customer concerns with empathy and resolve issues...
-
Dayshift Insurance Agent Account Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeCustomer Service Representative RoleAt Metacom, we are seeking a skilled Customer Service Representative to join our team. As a key member of our operations, you will be responsible for following standard procedures and protocols to ensure exceptional customer satisfaction.Key Responsibilities:Follow standard operations and procedures to ensure efficient...
-
Insurance Accounting Lead
1 week ago
Makati City, National Capital Region, Philippines Hunter's Hub Full timeJob DescriptionAt Hunter's Hub, we are seeking an experienced Insurance Accounting Senior Specialist to join our team. The ideal candidate will have a strong background in insurance accounting and a passion for delivering high-quality results.Responsibilities:Ensure accurate and complete auto interface entries in SAP by reconciling daily postings and raising...
-
Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeCustomer Service Representative - Lexxus AccountWe are seeking a dedicated and passionate Customer Service Representative to join our team in handling the Lexxus account. As a key member of our team, you will be responsible for delivering exceptional customer service and support to clients on the Lexxus account.Key Responsibilities:Provide top-notch customer...
-
Healthcare Account Representative
1 month ago
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving complaints, and maintaining accurate records.Key Responsibilities:Provide...
-
Customer Service Representative
1 month ago
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeCustomer Service Representative - Healthcare AccountWe are seeking a skilled Customer Service Representative to join our team in a Healthcare Account role. As a key member of our team, you will be responsible for delivering exceptional customer service to clients of Eden CCC.Key Responsibilities:Provide top-notch customer service to clientsResolve inquiries...
-
Insurance Specialist
3 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeKey Responsibilities:• Manage customer accounts and issue periodic statements as required.• Process customer payments through various methods, ensuring credibility and accuracy.• Send reminders for payments and maintain regular contact with customers as assigned.• Update accounting records with new payments, customer information, and balance...
-
Customer Service Representative
4 weeks ago
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeCustomer Service Representative Job SummaryWe are seeking a skilled Customer Service Representative to join our Travel Account team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide courteous and efficient assistance to customers seeking information,...
-
Customer Service Representative
1 week ago
Quezon City, National Capital Region, Philippines Neksjob Full timeLooking for a challenging role in customer service? We have an exciting opportunity as a Customer Service Representative - Account Specialist at Neksjob. In this position, you will be responsible for providing excellent customer service, ensuring that customers' requests are managed in a timely and efficient manner.About the RoleAs a Customer Service...
-
Insurance Staff Representative
1 month ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeJob Summary:We are seeking a highly motivated and results-driven Insurance Staff to join our team at TOPSERVE SERVICE SOLUTIONS, INC. As an Insurance Staff, you will be responsible for sales and service of insurance and membership products, handling phone inquiries, walk-in clients, and social media interactions. If you have a strong sales background,...
-
Customer Service Representative
1 month ago
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeCustomer Service Representative - Travel AccountWe are seeking a dedicated professional to join our Travel Account team as a Customer Service Representative. As a key member of our team, you will provide exceptional customer service, utilizing your expertise in Global Distribution Systems (GDS) to make reservations, book flights, hotels, and other travel...
-
Insurance Sales Representative
10 hours ago
Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full timeAt TOPSERVE SERVICE SOLUTIONS, INC, we are seeking a highly skilled and motivated Insurance Staff to join our team. This is an excellent opportunity for individuals who want to excel in sales and customer service.The ideal candidate will have strong communication skills, be knowledgeable about insurance products, and possess the ability to build strong...