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Maayo Leisure Group Operations Trainer

1 week ago

Cebu City, Central Visayas, Philippines Maayo Leisure Group Full time

About the Role

Maayo Leisure Group is seeking a dedicated Maayo Leisure Group Operations Trainer to join our team. In this critical role, you will be responsible for designing and delivering training programs that improve employee performance and drive business results.

The ideal candidate will have a strong background in hospitality operations, with experience in designing and delivering engaging training programs. They will possess excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

Responsibilities:

  • Training Needs Analysis: Conduct regular assessments to identify skills gaps and training needs across all hotel departments (e.g., front desk, housekeeping, food & beverage, maintenance, etc.).
  • Program Design and Development: Develop and implement training programs and materials focused on hotel operations, safety procedures, compliance (e.g., OSHA, ADA), and leadership development.

Requirements:

  • Bachelor's Degree: A bachelor's degree in Hospitality Management, Human Resources, or a related field (or equivalent work experience).
  • Experience: Minimum of 3-5 years of experience in hospitality training, preferably in a hotel environment.