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Retail Operations Manager

2 weeks ago

Manila, National Capital Region, Philippines Kitchen Beauty Marketing Corporation Full time
Job Description

As a Retail Operations Manager at Kitchen Beauty Marketing Corporation, you will oversee concession operations in department stores and appliance stores nationwide. Your primary goal is to improve sales performance per store and develop the sales team.

Key Responsibilities:
  1. Concession Management: Supervise and optimize operations in department store concessions to ensure sales targets are met or exceeded.
  2. Sales Improvement: Analyze sales data and trends to develop strategies that boost sales per store.
  3. Team Development: Train, mentor, and manage sales staff to enhance their performance and customer service skills.
  4. Outlet Store Operations: Oversee the daily operations of outlet stores to maximize profitability and customer satisfaction.
  5. Expansion Planning: Identify opportunities for outlet store expansion across new locations.
  6. Event Management: Plan and coordinate mall selling events, promotional activities, and other sales-boosting initiatives.
  7. Inventory and Merchandising: Ensure optimal inventory levels and effective merchandising strategies in all stores.
  8. Performance Monitoring: Regularly review store performance and implement corrective actions as needed.
  9. Customer Relations: Maintain strong relationships with department store partners, mall management, and other stakeholders.