Data Analytics Lead

22 hours ago


Makati City, National Capital Region, Philippines Manpower Core Group Inc. Full time

Company Overview

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We are Manpower Core Group Inc., a leading provider of staffing solutions in the Philippines. Our company is dedicated to delivering exceptional service and quality candidates to our clients.

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Estimated Salary: PHP 150,000 - PHP 250,000 per month

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Job Description

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The Manager, Market and Client Research & Analytics will play a critical role in driving the success of our contact center business. This role requires a strong analytical mindset, deep understanding of the contact center industry, and ability to translate complex data into actionable recommendations.

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Responsibilities:

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  • Conduct comprehensive market research to identify industry trends, customer behaviors, and competitive landscapes
  • Analyze market data to identify opportunities for growth, expansion, and service diversification
  • Develop market segmentation and targeting strategies to optimize customer acquisition and retention efforts
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Required Skills and Qualifications

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To be successful in this role, you will need:

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  • Bachelor's degree in marketing, statistics, economics, or a related field
  • Minimum of 5 years of experience in market research, data analysis, or a related field
  • Proven experience in the contact center industry is preferred
  • Strong analytical skills and ability to interpret complex data
  • Proficiency in data analysis tools and software (e.g., SPSS, SAS, Excel, SQL)
  • Excellent communication and presentation skills
  • Strong leadership and team management abilities
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Benefits

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We offer a comprehensive benefits package, including:

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  • HMO (PHP 300k per illness/year; no free dependents)
  • PTO Credits of up to 30 days on their 5th year
  • Life and Accident Insurance
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Location

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This role is based in our office in Ayala, McKinley, EDSA Greenfield, with flexible work arrangements to accommodate shifting schedules.

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About Us

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At Manpower Core Group Inc., we are committed to providing our employees with challenging and rewarding career opportunities. We value diversity and inclusion and encourage applications from qualified individuals.



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