Claims and Collections Advisor

5 days ago


Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time
Claims and Collections Advisor
We are seeking a highly skilled Claims and Collections Advisor to join our team. As a key member of our revenue cycle management team, you will be responsible for collecting unpaid claims, providing excellent customer service, and developing strategies to improve our collection rates. If you have a passion for healthcare and a knack for resolving complex issues, this could be the perfect opportunity for you.

Responsibilities
  • Collect and follow up on unpaid claims.
  • Communicate with customers to resolve billing and payment issues.
  • Develop and implement strategies to improve collection rates.
  • Work closely with internal stakeholders to identify and resolve claims discrepancies.

Requirements
  • Bachelor's degree from an accredited institution.
  • At least 2 years of experience in claims and collections.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic knowledge of medical terminology and coding.


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