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Remote IT Solutions Expert
2 weeks ago
Intelligent Technical Solutions (ITS) is seeking a skilled Technical Support Specialist to join our fast-paced team. As an IT Help Desk Technician, you will play a critical role in providing reliable technical assistance to our clients.
Your primary responsibilities will include resolving complex technical issues, such as workstation operating system problems, printer issues, and standard business application issues. You will also assist with line-of-business application issues, troubleshoot basic networking problems, and respond to incoming Quick Fix calls.
Key Qualifications:- Excellent analytical and problem-solving skills.
- Strong understanding of IT concepts, including network protocols, hardware, and software.
- Experience with help desk software and ticketing systems.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
We offer a comprehensive benefits package, including paid time off, health insurance, and opportunities for career advancement. If you are a motivated and detail-oriented professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
