Senior Billing Specialist Lead

2 days ago


Mandaue City, Central Visayas, Philippines beBeeBilling Full time $100,000 - $120,000
Job Description

We are seeking a skilled billing professional to oversee our end-to-end billing operations.

  • Manage the subscription lifecycle in Stripe: new setups, plan changes, proration, cancellations, reconciliations, and revenue tracking.
  • Own dispute representation: prepare and submit evidence packets to banks/card networks to protect company revenue.
  • Execute and maintain billing workflows in HubSpot, including automation of tickets and cross-team communication.
  • Support month-end close: AR aging reports, reconciliations, and cash collection forecasting.
  • Investigate delinquencies: analyze root cause, adjust accounts, and handle outbound collections calls/emails when needed.
  • Partner with Sales & Customer Success to ensure accurate subscription data.
  • Identify and implement process improvements to make AR more efficient and scalable.

Key Responsibilities
  • Billing Operations Management
  • Dispute Representation and Resolution
  • Billing Workflow Automation
  • Financial Reporting and Analysis
  • Collections Outreach and Management

Required Skills and Qualifications
  • 3+ years of hands-on billing and accounts receivable experience in a SaaS or subscription business.
  • Proven expertise with Stripe Subscriptions (not just invoice/payment processing).
  • Direct experience preparing and submitting dispute representation evidence to banks/payment processors.
  • Strong knowledge of HubSpot for AR/billing workflows.
  • Familiarity with collections outreach (calls + email), but with a bias toward solving the process and data issues behind delinquency.
  • Advanced Excel/Google Sheets skills for reconciliations, AR aging, and reporting.

What We Offer
  • Competitive salary based on experience.
  • 100% remote role with core hours of 8:00 AM – 5:00 PM ET (Mon–Fri).
  • Generous PTO: 15 vacation days + US holidays.
  • Growth-oriented culture: join an inclusive, international, innovative team where your contributions make a tangible difference.

Why Choose Us?

Join us as we transform from an agency to a human-centric SaaS provider. Your ideas, strategies, and solutions will directly impact the success of small businesses. And our own growth.



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