Digital Platform Expert

1 day ago

Las Piñas, National Capital Region, Philippines beBeeTechnical Full time $100,000 - $150,000
Job Title: Technical Design Lead

This role involves the strategic design, configuration, and continuous improvement of Microsoft 365 services across the organization.

The position requires a hands-on expert who is responsible for ensuring secure, reliable service delivery and supporting adoption across global field offices and headquarters.

The Technical Design Lead will work in close partnership with cybersecurity, enterprise architecture, application support, and field IT teams to contribute to both operational excellence and modernization efforts aligned with the digital workplace strategy.

Key Responsibilities:

  • Serve as the technical owner and subject matter expert for Microsoft 365 platforms, focusing on performance, integration, and user experience.
  • Lead the configuration, deployment, and optimization of services across Exchange Online, SharePoint, OneDrive, Teams, Power Platform, and related compliance/security tools.
  • Collaborate with architecture, cybersecurity, and infrastructure teams to ensure secure, compliant, and resilient service delivery.
  • Provide technical guidance and documentation to support platform standardization and governance in collaboration with the cybersecurity team.
  • Partner with Application Support and TBM teams to drive adoption, training, and effective use of productivity tools.
  • Support service integration across M365, Box, and other platforms within the digital workplace ecosystem.
  • Provide third-level support and act as escalation point for complex issues and service interruptions.
  • Work collaboratively within Agile teams, embracing iterative delivery, continuous improvement, and adaptive planning.
  • Provide mentoring to junior engineers and regional IT staff, ensuring consistent capabilities across the organization.

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