Documentation Specialist

1 day ago


Cainta, Calabarzon, Philippines beBeeDocumentation Full time $7,800 - $8,400

Job Title: Documentation Specialist

About the Role

We are seeking a skilled writer to join our team as a documentation specialist. In this role, you will be responsible for creating and updating helpful articles for our customers and support team.

The ideal candidate will have strong writing skills, be patient and detail-oriented, and be eager to learn and improve their writing skills.

You will be working closely with our support team to document escalation procedures and translate complex processes into simple steps.

Responsibilities
  • Update existing documentation based on process changes
  • Document escalation procedures
  • Help users understand complex processes by breaking them down into simple steps
  • Review and improve existing articles

We offer a collaborative and dynamic work environment where you can grow your career and learn new skills.

We are a small team that gives real responsibility to motivated individuals. You will be responsible for your own work and help shape the company's future.

We combine startup innovation with established business stability, providing a fun and secure work environment.



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