Professional Trainer

6 hours ago

Pasig, National Capital Region, Philippines beBeeTrainingDevelopment Full time ₱1,200,000 - ₱1,800,000
Job Opportunity

We are seeking a skilled professional to fill the role of Training Development Specialist. As a member of our team, you will be responsible for designing, delivering, and evaluating educational programs that cater to the needs of our sales, customer care, and hybrid/support teams.

This role requires a deep understanding of adult learning principles and the ability to create engaging training experiences that drive results.

  • Key Responsibilities:
  • Training Facilitation:
    • Facilitate comprehensive onboarding programs to ensure new hires are effectively integrated into the company.
    • Deliver virtual and onsite training sessions covering essential skills, product knowledge, and cultural orientation.
    • Assess onboarding program effectiveness through feedback and performance metrics; adjust and improve outcomes.
    • Conduct training sessions to enhance technical, soft, and operational skills of existing employees.
    • Design and implement continuous learning opportunities tailored to evolving skill requirements.
    • Monitor progress and provide individualized support to ensure skill application.
  • Training Needs Analysis:
    • Collaborate with team leaders and managers to identify specific training needs.
    • Conduct comprehensive needs assessments using surveys, feedback, and performance data.
    • Analyze needs to prioritize initiatives aligned with organizational goals.
    • Report on the impact of training programs, including sales achieved and areas of improvement.
  • Design And Development Of Training Programs:
    • Create targeted training programs based on identified needs.
    • Design curriculum and instructional materials, applying adult learning principles.
    • Update and refine content to keep it relevant and engaging.
    • Update and maintain the training knowledgebase with the latest materials and curricula.
  • Evaluation And Improvement:
    • Continuously evaluate training program effectiveness using feedback, metrics, and post-training assessments.
    • Use data-driven insights to revise instructional materials and methods.
    • Stay current with industry trends and integrate innovative techniques into programs.
  • Collaboration And Coordination:
    • Work with stakeholders to define and prioritize training objectives.
    • Manage scheduling and logistics for training sessions.
    • Report completions of ongoing training initiatives.
  • Quality Assurance:
    • Conduct process audits, deploy processes, and analyze quality performance.
    • Conduct root cause analyses and create action plans to improve service delivery.
    • Monitor transactions and calls for compliance, providing feedback to agents.
    • Report and track implementation of corrective actions to ensure process stability.
    Requirements
    • Minimum 2 years of experience as a trainer and quality assurance specialist.
    • Background in Customer Service and Sales is required.
    • Experience in a promotional products company is a plus.
    • Proficiency in conducting training needs analysis and designing training programs.
    • Strong facilitation and presentation skills.
    • Expertise in root cause analysis and call calibration sessions.
    • Ability to create and update training materials and curricula.
    • Excellent communication and interpersonal skills.
    • Strong analytical skills with the ability to interpret data and make informed decisions.
    • Familiarity with Learning Management Systems (LMS).
    • Ability to work collaboratively with various stakeholders and manage multiple priorities.

We offer a competitive compensation package and a supportive work environment.

  • Senior Trainer

    2 days ago

    Pasig, National Capital Region, Philippines Ifiveglobal Full time $50,000 - $100,000 per year

    About the job Senior Trainer HIGHLIGHTSCompetitive compensation and benefits packages Continuous professional development and learning opportunities. Regular engagement activities and events ______________________________________________________________________________ SENIOR TRAINER (Learning and Development) Work for our global clients...

  • Trainer | Learning and Development

    2 days ago

    Pasig, National Capital Region, Philippines IFIVE INC. Full time $40,000 - $60,000 per year

    HighlightsCompetitive compensation and benefits packagesContinuous professional development and learning opportunities.Regular engagement activities and events______________________________________________________________________________L&D TRAINERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and...

  • OP Coding Trainer

    2 days ago

    Pasig, National Capital Region, Philippines Divergence Hr Consulting Group Inc Full time $60,000 - $80,000 per year

    About the job OP Coding Trainer Job Summary: The OP Coding Trainer is responsible for developing, implementing, and delivering training programs for outpatient (OP) medical coders. The trainer will ensure coders are well-versed in current coding guidelines, compliance requirements, and organizational standards. This role plays a key part in maintaining...

  • USRN Nurse Trainer

    2 days ago

    Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time $104,000 - $130,878 per year

    About the job USRN Trainer (Pasig) | Onsite Work Setup/Shift: WFO / Night shift Start Date: ASAP Qualifications:Nursing Graduate (Bachelor's Degree)Active USRN License of any state (but NY is preferred)At least 1-2 years as a Process TrainerMinimum 1-2 years of US Healthcare account experience (Utilization Management Review and Clinical Appeals)Experience...

  • USRN Trainer

    2 days ago

    Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time $104,000 - $130,878 per year

    Work Setup/Shift: WFO / Night shift Start Date: ASAP Qualifications:Bachelor's Degree in Nursing (BSN)Active USRN License of any state (NY preferred) Atleast 1-2 years as a Process TrainerMinimum 1-2 years experience in a US Healthcare account (Utilization Management Review and Clinical Appeals)Experience with utilization of Interqual/MCG GuidelinesExposure...

  • Effective Training Professional

    6 hours ago

    Pasig, National Capital Region, Philippines beBeeCommunications Full time $47,979 - $58,327

    Job Overview:The Communications Trainer plays a pivotal role in delivering impactful training programs to enhance client success.Key Responsibilities:Provide day-to-day guidance and direction to trainees within the program training environment.Employ effective presentation and facilitation skills, including creative learning techniques and accelerated...

  • Service Delivery Trainer

    2 days ago

    Pasig, National Capital Region, Philippines MicroSourcing Full time $50,000 - $100,000 per year

    Discover your 100% YOU with MicroSourcingPosition:Service Delivery TrainerLocation:Ortigas, PasigWork setup & shift:Onsite | Day ShiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...

  • Trainer

    2 days ago

    Pasig, National Capital Region, Philippines Med-Metrix Full time $60,000 - $80,000 per year

    Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-MetrixExperience these exceptional benefits when you join Med-MetrixFixed Weekends OffDay 1 HMO with 2 of your...

  • Medical Coding Trainer

    6 days ago

    Pasig, National Capital Region, Philippines beBeeInpatient Full time ₱45,000 - ₱85,000

    About this roleWe are seeking a skilled professional to support the development and delivery of comprehensive training programs related to medical coding and billing.This role is responsible for designing instructional materials, conducting assessments, and providing onboarding and refresher training sessions to support coder readiness, compliance, and...

  • Expert Learning Facilitator

    1 week ago

    Pasig, National Capital Region, Philippines beBeeSeniority Full time

    Job Title: Senior TrainerThe Learning and Development team is seeking a seasoned Senior Trainer to develop and deliver high-quality training programs for employees across all levels of the organization.Job Description:The ideal candidate will have 3-5 years of experience in training and learning, with a strong background in adult learning principles,...