Front Desk Coordinator

1 day ago

Taguig, National Capital Region, Philippines beBeeMedical Full time $45,000 - $55,000
Job Overview

The Medical Receptionist plays a pivotal role in ensuring patients have a seamless and positive experience. As the first point of contact, they set the tone for the entire interaction.

Key Responsibilities:
  • Manage incoming calls and patient inquiries with professionalism and courtesy, fostering a supportive environment that encourages open communication.
  • Schedule and manage patient appointments efficiently, minimizing wait times and maximizing productivity.
  • Maintain and update patient records using electronic medical record systems, adhering to confidentiality and data protection protocols.
  • Assist patients with billing inquiries and insurance verifications, providing clear explanations and solutions.
  • Communicate and coordinate with medical staff to ensure smooth daily operations, promoting teamwork and collaboration.
  • Provide general administrative support as needed, handling tasks with flexibility and adaptability.
Qualifications:
  • Prior experience in a medical receptionist or front desk role is highly desirable, demonstrating a track record of success in similar positions.
  • Familiarity with electronic medical record systems is advantageous, showcasing technical skills and ability to learn new software.
  • Strong verbal and written communication skills are essential, enabling effective communication with patients, colleagues, and external partners.
  • Exceptional organizational and multitasking abilities are necessary, allowing individuals to prioritize tasks, manage competing demands, and maintain a high level of productivity.
  • A reliable internet connection and a quiet, professional workspace are required, ensuring a distraction-free environment that promotes focus and efficiency.
  • High school diploma or equivalent; additional certifications in medical office administration are beneficial, enhancing knowledge and skills in areas such as medical terminology, coding, and compliance.
Benefits:
  • Flexible, fully remote work environment allows for increased autonomy and work-life balance.
  • Opportunity to work in a specialized, patient-centered field offers personal fulfillment and a sense of purpose.
  • Supportive team culture with opportunities for growth provides a stimulating and challenging work environment that encourages learning and development.

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