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Operations Coordinator

3 weeks ago

Cebu City, Central Visayas, Philippines HEQS Group Full time
Job Summary

The HEQS Group is seeking a highly skilled Operations Assistant to join our team. As an Operations Assistant, you will play a crucial role in ensuring the smooth operation of our daily activities.

Key Responsibilities
  • Schedule Delivery and Confirm with Client: Coordinate with clients to confirm delivery schedules and routes.
  • Track Driver and Coordinate with Client: Monitor driver performance and communicate with clients regarding any variances or audit product delivery and service.
  • Maintain Efficient Delivery: Ensure timely and efficient delivery of products or services.
  • Paperwork Audit and Warranty Claim Follow-up: Conduct audits and follow up on warranty claims.
  • Assist with Daily Operations: Collaborate with various departments to ensure seamless operations.
  • Implement New Policies and Procedures: Assist in implementing new policies and procedures to enhance operations.
  • Maintain Business Records: Record all business activities, including financial records, inventory, and customer data.
  • Develop Operational Strategies: Develop and implement operational strategies to improve efficiency and productivity.
  • Collaborate with Team Members: Work with team members to identify and resolve issues.
  • Respond to Customer Inquiries: Respond to customer inquiries and complaints in a timely and professional manner.
  • Manage Vendor Relationships: Negotiate contracts and manage delivery schedules with vendors.
Requirements
  • Experience: At least 1 year experience in logistics and supporting operations teams.
  • Product Warranties Experience: At least 1 year experience in product warranties.
  • Analytical and Communication Skills: Excellent analytical, problem-solving, and communication skills.
  • Logistics Knowledge: Strong understanding of logistics principles, including transportation and inventory management.
  • Technical Skills: Proficiency in logistics software and technology platforms.
  • Time Management: Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.