Chief Technology Strategist

1 day ago

Davao City, Davao, Philippines beBeeTechnologist Full time ₱800,000 - ₱1,500,000
Job Description

Our team is looking for a talented professional to join us in delivering AI-powered and high-quality technology solutions. The ideal candidate will have experience in building and consuming APIs, as well as custom Web Components for Salesforce Lightning and NetSuite.

Key Responsibilities
  • Design and implement solutions that enhance customer experience and operational efficiency.
  • Translate business requirements into scalable technical solutions.
  • Implement integrations between CX platforms, CRMs, and external systems via APIs and middleware.
  • Troubleshoot complex technical issues and provide escalation support.

The role requires a strong understanding of security and networking concepts, including SSL/TLS certificates, Firewalls, load balancers, VPNs, and SSO integration. Experience with Windows Server, Linux environments, and cloud-hosted architectures is also essential.

Requirements
  • Demonstrated experience in a systems integrator or consultancy environment.
  • Proven experience building and consuming APIs (REST, SOAP, Node-Express, etc.).
  • Experience building custom Web Components for Salesforce Lightning, NetSuite, or similar.
  • Practical understanding of contact centre platforms (Genesys Cloud CX, Cisco Webex Contact Centre, Zoom Contact Centre, Amazon Connect).
  • Familiarity with security and networking concepts including SSL/TLS certificates, Firewalls, load balancers, VPNs, and SSO integration (SAML/OAuth).
  • Familiarity with Windows Server, Linux environments, and cloud-hosted architectures.
  • Strong problem-solving and analytical thinking abilities.
  • Proven ability to deliver projects in a fast-paced, customer-facing environment.
  • Adaptable and eager to learn new technologies and platforms quickly.
  • Collaborative team player who also thrives with autonomy and accountability.
  • Excellent communication skills for working with technical and non-technical stakeholders.
  • Passion for innovation, continuous improvement, and delivering exceptional customer outcomes.
What We Offer
  • Competitive salary.
  • Career growth and development opportunities.
  • Work closely with a team of industry leaders who have successfully scaled BPOs in the past.

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