Clinical Support Team Member Position Open

2 days ago


Davao City, Davao, Philippines Select VoiceCom Full time
Key Responsibilities

This role involves:

  • Assisting with the processing of in-home patient care requests.
  • Pre-filling medication profiles of patients.
  • Reviewing and transferring medical charts and notes into our system.
  • Utilizing diagnostic codes to translate written descriptions of diseases, illnesses, and injuries.
  • Encoding physicians' assessments and recommendations.
  • Generating and submitting daily/weekly reports to clients.
Skills and Qualifications
  • A valid PRC license is essential.
  • No less than six months of experience in the BPO industry is required.
  • A clear speaking voice and excellent communication skills are necessary.
  • The ability to exercise initiative and independent clinical judgment is critical.
  • Strong customer service skills and a solid understanding of computer systems are essential.
Benefits and Perks
  • Medical/Dental coverage (HMO) is available after one month.
  • A life insurance program provides peace of mind.
  • A free weekly in-house massage promotes relaxation.
  • Cash incentives are offered for referrals.
  • Ongoing career development opportunities are available.
  • A service incentive leave program rewards your hard work.
  • Annual salary increases based on performance demonstrate our commitment to recognition and reward.
How to Apply

Interested candidates may apply online or visit our Recruitment Hub at Felcris Centrale Mall, Monday to Friday from 9AM-4PM.

  • Please bring an updated printed copy of your resume.
  • A pen and ID will also be required for verification purposes.

If shortlisted, our recruitment team will contact you within 1-7 working days to discuss further.



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