Customer Service Social Media Specialist

4 days ago


Davao City, Davao, Philippines Cyberbacker Careers Full time

We are Cyberbacker Careers, a dynamic company looking for an experienced Customer Service Social Media Specialist to join our team. As a key member of our team, you will play a vital role in driving our social media presence and delivering exceptional customer service.

About the Role

This is a unique opportunity to work with a rapidly growing company that values innovation and excellence. The successful candidate will have excellent communication skills, both written and verbal, and be able to use their creativity to engage with our online audience.

The ideal candidate will have experience in setting up and managing social media business pages, as well as creating engaging content to drive brand awareness. They will also be responsible for responding to messages and comments, interpreting analytics, and making data-driven decisions to improve our social media strategy.

We are looking for someone who is up-to-date with the latest social media trends and can use basic design software to create visually appealing content. If you have a passion for social media and excellent communication skills, we want to hear from you

Responsibilities
  • Set up and manage social media business pages on various platforms, including Facebook, Instagram, Twitter, YouTube, and LinkedIn
  • Create engaging content plans and calendars to drive engagement and promote online brand awareness
  • Respond to messages and comments in a timely and professional manner
  • Interpret and analyze social media reports and analytics to inform future strategies
  • Use basic design software to create visually appealing content, including images and videos
  • Maintain up-to-date knowledge of the latest social media trends and best practices
Requirements
  • Excellent written and verbal communication skills
  • Experience in setting up and managing social media business pages
  • Ability to use basic design software, such as Canva, Photoshop, or Illustrator
  • Strong analytical and problem-solving skills
  • Up-to-date knowledge of the latest social media trends and best practices
Benefits

We offer a competitive salary of $25-$30 per hour, depending on experience, plus benefits and opportunities for growth and development.

In this role, you will have the chance to work with a dynamic team, develop your skills and expertise, and contribute to the success of our company.



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