Customer Service Representative
1 month ago
We are Neksjob, a leading organization in the industry, and we are seeking highly skilled individuals to fill the role of Customer Service Representative - Frontline Support. This position requires exceptional communication skills, as you will be interacting with customers on a daily basis, addressing their inquiries, and providing them with timely resolutions.
As a Customer Service Representative, you will be an integral part of our team, ensuring that customer requests are handled efficiently and effectively. You will utilize various client-based tools and applications to manage customer interactions and provide cutting-edge service. Your ability to work in a fast-paced environment, think critically, and make sound decisions will be essential in this role.
To be successful in this position, you must possess excellent communication skills, both written and verbal. You should be able to articulate complex information in a clear and concise manner, ensuring that customers understand the solutions provided. Additionally, you must be able to work independently, prioritize tasks, and meet deadlines.
The ideal candidate will have at least 6 months of call center experience, or 2 years of experience in a related field. A Senior High School Graduate (new curriculum) or College Completer is preferred. If you do not have a college degree, you must have solid 2 years of Call Center Experience. We also require applicants to have Excellent Communication Skills and be able to work on site.
In this role, you can expect to earn an estimated annual salary of $30,000-$40,000, based on your qualifications and experience. As a valued member of our team, you will also receive performance-based incentives and attendance-based incentives.
Join us at Neksjob and take the first step towards a rewarding career in customer service. Our company offers a dynamic and supportive work environment, where you can grow professionally and personally. Apply now and become a part of our success story
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