Operations Efficiency Expert

2 weeks ago


Pasig, National Capital Region, Philippines IQ-EQ Full time
About the Opportunity

We're looking for an Operations Efficiency Expert to join our Commission Management Team at IQ-EQ. In this role, you'll have the opportunity to make a significant impact on the efficiency and effectiveness of our commission schemes.

As an Operations Efficiency Expert, you'll be responsible for identifying inefficiencies in legacy commission processes and recommending improvements. You'll also assist with implementing process improvements and updates, as well as maintaining documentation on processes and procedures.

You'll work closely with internal stakeholders, including Commercial, Finance, HR, and IT teams, to ensure alignment on commission structures, payment schedules, and reporting requirements.

This is a great opportunity to apply your analytical and problem-solving skills in a fast-paced and dynamic environment.

Key Responsibilities
  • Process Management:
    • Maintain documentation on processes and procedures.
    • Assist with implementing process improvements and updates.
  • Compliance and Risk Management:
    • Adhere to regulatory requirements.
    • Monitor for and address potential risks.
  • Commission Management:
    • Validate, trace, and process commission payments.
    • Support the management and application of all commission schemes across IQ-EQ.
  • Stakeholder Collaboration:
    • Partner closely with Commercial, Finance, HR, and IT teams.
    • Address and resolve commission-related queries from internal stakeholders.


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