Customer Service Representative

3 weeks ago


Bridgetowne QC, Philippines Lexie Staffing Business Consulting Full time
About Us

Lexie Staffing Business Consulting is a reputable firm seeking a skilled Customer Service Representative to join our virtual process team.

Job Summary

We are looking for a talented and motivated individual to handle customer inquiries and concerns in a professional and courteous manner. The ideal candidate will possess excellent communication skills, be able to work independently, and have experience in a similar role.

Key Responsibilities:
  • Handle customer inquiries via phone or email in a timely and efficient manner
  • Resolve customer complaints and issues in a fair and transparent way
  • Work collaboratively with other teams to ensure seamless customer experience
Requirements:
  • 4-year college degree or equivalent experience
  • 6 months of customer service experience (preferably 1 year BPO experience)
Benefits:
  • Competitive salary package: PHP 18,000 basic pay + PHP 2,000 premium allowance + PHP 1,000 flex fund allowance
  • Night differential: 20% of base pay
  • HMO coverage for employee on Day 1 and dependent upon certification
  • Life and Accident Insurance
  • Annual increase based on performance
  • 13th and 14th month pay
Location:

15th Floor, Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila



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