Senior Customer Support Manager

Job Description: Customer Service IT ManagerWe are seeking a highly driven and visionary Customer Service IT Manager to lead the global IT strategy for our customer service operations. This role combines strategic leadership with the ability to dive into details when needed, ensuring our technology landscape supports world-class customer experiences. The...

About StarburstStarburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from startups to Fortune 500 enterprises in 60+ countries—rely on Starburst for fast data access, seamless collaboration, and enterprise-grade governance on an open hybrid data...

OverviewIn this role, you will be assigned as a fully dedicated Self Service Account Manager for one of our clients, a rapidly expanding online marketplace for buying and selling online businesses. This role requires someone with a finance and/or accounting background who can look at P&L, has exposure and experience in M&A, and has a "salesmanship" skill set...

Customer Service Leadership RoleThis is a senior-level position that requires exceptional communication skills, problem-solving abilities, and experience in managing high-performing teams.Main Responsibilities:Lead and manage customer service operations to deliver high-quality experiences for clients and partners.Develop and implement policies, procedures,...

Job Title: Customer Support Operations ManagerAbout the RoleWe are seeking an experienced Customer Support Operations Manager to lead our customer service function and deliver a high-quality support experience. The ideal candidate will have a proven track record of managing and scaling customer service operations, as well as a strong understanding of...

Customer Support Team Lead RoleThis is a senior-level position responsible for leading and developing our client's Customer Support Team. The ideal candidate brings hands-on experience in customer support leadership, thrives in a fast-paced environment, and knows how to balance team development with performance metrics.Job Summary: To oversee day-to-day...

We are seeking a highly skilled and dynamic Customer Experience Specialist to join our team.The successful candidate will play a key role in providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely manner.Support customers via direct chat or phoneRespond to all messages within agreed SLAPrioritize responses...

About UsWe're seeking a skilled professional to fill the role of Technical Support Specialist. As a bridge between customers, support teams, and developers, this individual will own escalated issues, investigate problems, collaborate across teams, and ensure timely and accurate resolutions for customers.This is a customer-facing position that requires...

Senior Technical Support Engineer Job DescriptionThis senior-level technical support role involves resolving complex issues and contributing to the growth of other team members.The successful candidate will be responsible for handling escalated and highly technical issues, collaborating with product and engineering teams on customer issues, and mentoring...

OverviewWe are looking for a strategic Customer Experience Manager to drive customer retention through data-driven solutions and collaborative efforts.Key Responsibilities:Identify, monitor, and analyze key customer metrics to inform retention strategies.Collaborate with design and product teams to optimize user experience and reduce churn.Develop and test...