Digital Transformation Lead

5 days ago


Pasig, National Capital Region, Philippines Humanly (humanly) Full time

About Humanly: At Humanly, we're a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our goal is to help clients represent, protect and grow their brands by leveraging our cloud-based infrastructure.

We have a diverse workforce of approximately 45,000 employees globally, with operations in twenty-three locations across twelve countries. This expansion has enabled us to establish a strong presence in the Philippines, India, and the United States.

We pride ourselves on having a culture that values constant motion, exploration of new technologies, adaptability, and consistency in an ever-changing world. Our vision is to achieve growth for our partners through a collaborative approach.

Our Approach: We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we've established, including Total Rewards, Wellness, HR, and Diversity. We aim to create an inclusive environment and positive impact on the community.

Your Role:

The IT Director, Product Management at Humanly will play a crucial role in increasing company value and performance through the design and management of an innovation roadmap for various software product lines. You'll be responsible for working with internal stakeholders and client-facing leaders to manage and prioritize features for one of our key global software platforms.

You'll help developers and analysts on our teams synthesize business and client needs, create a holistic roadmap, lead small rapid prototyping, and advise delivery teams on the path to production operations for features and new solutions. Your efforts will combine an entrepreneurial mindset, a drive to action, experience with various digital business domains, a network of industry specialists, and a deep understanding of all processes and methods in technical product development.

You'll collaborate cross-functionally across IT, Engineering, and business teams, leveraging our cultural values to create a unified product vision and sustainable strategies for success. Key responsibilities include relationship management, prioritization, needs and value assessment, product delivery, results measurement, continuous improvement, ideation and innovation, research, and strategy development.



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