Technical Support Specialist

2 weeks ago


Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

**Job Overview:**

Schneider Electric Gruppe is a leading provider of energy management and automation solutions. We are seeking a highly skilled Technical Support Specialist to join our team in Cavite, Philippines.

The ideal candidate will possess excellent language skills in English and German, with a strong ability to communicate complex technical information to customers. This role requires close coordination with internal stakeholders to ensure customer inquiries are managed professionally and in a timely manner.

**Key Responsibilities:**

  • Answer incoming calls and proactively qualify technical/sales opportunities
  • Document all incoming calls using CRM tool
  • Promote Schneider's existing and new products and solutions
  • Participate in various training courses as required

**Requirements:**

  • Eloquence in English and German languages
  • Bachelor's degree in Engineering or equivalent experience
  • Excellent listening, expression, and interrelationship skills
  • Ability to work independently and utilize sound judgement


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