Leading Customer Relationship Strategist

1 day ago

Calamba, Calabarzon, Philippines beBeeAnalytical Full time ₱1,000,000 - ₱1,500,000
Customer Experience Manager Role

About the Opportunity

This is a strategic position that requires leadership and expertise in CRM strategy. The selected candidate will play a key role in driving customer engagement, retention, and loyalty through data-driven campaigns.

The Key Responsibilities
  • Develop and execute CRM and Loyalty strategy across various channels
  • Stay up-to-date with martech trends to continuously improve CRM strategy, tools, and execution
  • Analyse customer data and campaign performance to uncover insights and optimise communications
Requirements
  • Bachelor's degree in Marketing, Business or a related field
  • Minimum 5 years of experience in a CRM role, preferably in retail or e-commerce
  • Proven experience leading a team

Key Skills:

  • Strategic thinking
  • Leadership
  • Customer-centric approach
  • Data analysis and interpretation

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