Tenant Engagement Specialist

6 days ago


Makati City, National Capital Region, Philippines Executive Optical Full time

A Retail Tenant Relations Officer focuses on fostering positive relationships between landlords, property management teams, and retail tenants in commercial complexes.

Job Duties:
  1. Communicate effectively with tenants to understand their needs and concerns
  2. Meet regularly with tenants to ensure they are satisfied with property services and operations
  3. Support tenants with onboarding processes, including move-ins and introductions to property protocols

The successful candidate will have excellent communication and interpersonal skills, as well as the ability to build strong relationships with tenants. Prior experience in customer service, tenant relations, or property management in a retail environment is highly desirable.

Familiarity with commercial lease agreements, including sales performance, maintenance, and tenant rights clauses, is also essential. The ideal candidate should be able to work independently and as part of a team, with excellent problem-solving and conflict resolution skills.



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