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Customer Experience Advocate

2 weeks ago

Angeles City, Central Luzon, Philippines Valeros Business Comp. Full time

We are committed to delivering exceptional customer experiences at Valeros Business Comp. As a technical support representative, you will play a critical role in achieving this goal by providing timely and effective resolution to customer technical issues.

About the Role

This is an exciting opportunity for motivated and customer-focused individuals to join our team and contribute to our mission of delivering outstanding customer service.

Key Responsibilities:
  • Respond to customer inquiries and provide solution-oriented support
  • Analyze and resolve technical issues efficiently and effectively
  • Develop and maintain positive relationships with customers and internal stakeholders
  • Stay up-to-date with product knowledge and technical skills to deliver high-quality solutions

The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work independently and as part of a team.

Requirements

To be successful in this role, you should have:

  • A high school diploma (old curriculum) or equivalent
  • Strong analytical and problem-solving skills
  • The ability to work in a fast-paced environment and adapt quickly to new situations
  • A willingness to learn and grow with our company
What We Offer

We offer a competitive compensation package, including a comprehensive benefits program, ongoing training and development opportunities, and a dynamic and supportive work environment.