Customer Support Associate in Media and Entertainment
3 weeks ago
Job Summary
We are seeking a skilled Customer Service Representative to join our team at Neksjob Corporation. As a key member of our Customer Service department, you will be responsible for providing exceptional customer service to clients in the Media and Entertainment sector.
Key Responsibilities
- Answer phone calls and provide timely assistance to clients
- Manage customer inquiries and resolve issues in a professional and courteous manner
- Communicate effectively with customers via phone, email, or written correspondence
- Escalate complex issues to senior team members when necessary
- Collaborate with internal teams to provide seamless customer service
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- High school diploma or equivalent required
- 1-2 years of customer service experience in a related industry
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Us
Neksjob Corporation is a leading provider of customer service solutions in the Media and Entertainment industry. We are committed to delivering exceptional service and building long-term relationships with our clients.
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