Customer Support Associate in Media and Entertainment

3 weeks ago


Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time

Job Summary



We are seeking a skilled Customer Service Representative to join our team at Neksjob Corporation. As a key member of our Customer Service department, you will be responsible for providing exceptional customer service to clients in the Media and Entertainment sector.



Key Responsibilities


  • Answer phone calls and provide timely assistance to clients
  • Manage customer inquiries and resolve issues in a professional and courteous manner
  • Communicate effectively with customers via phone, email, or written correspondence
  • Escalate complex issues to senior team members when necessary
  • Collaborate with internal teams to provide seamless customer service


Requirements




  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a related industry


What We Offer




  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


About Us



Neksjob Corporation is a leading provider of customer service solutions in the Media and Entertainment industry. We are committed to delivering exceptional service and building long-term relationships with our clients.



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