
Chief Technical Project Manager
23 hours ago
We are seeking a highly organized and skilled Technical Implementation Coordinator to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth implementation of technical projects.
The ideal candidate will have 1+ years of experience in a coordination, project support, or technical task management role in a SaaS or software environment. They should possess strong organizational skills and be able to manage multiple task threads across concurrent projects.
Responsibilities include overseeing and tracking technical tasks, communicating with technical teams and stakeholders, scheduling and managing meetings, documenting meeting outcomes, monitoring task execution, and facilitating cross-functional communication.
Required qualifications include proficiency with productivity tools such as Jira, Confluence, Excel/Google Sheets, and Slack or Teams. Familiarity with contact center platforms and integration projects involving APIs is also desired.
As a valued member of our team, you will enjoy a competitive compensation package, adherence to government-mandated benefits, retirement savings program, life insurance, paid time off, birthday leave, bonus and incentive plans, opportunities for skills training and personal and professional development, employee referral program, and beautiful office space.
Join us in this exciting opportunity to develop your skills and contribute to the success of our organization.
- Experience working with voice or text-based transcripts, metadata, or call recordings.
- Understanding of data pipelines, event-driven architectures, or cloud technologies (AWS preferred).
- Familiarity with technical concepts such as APIs, cloud platforms, and system integrations.
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