Technical Skills Trainer

5 days ago


Taguig, National Capital Region, Philippines Sutherland Full time

At Sutherland Global Services, a global leader in business transformation, we offer an integrated set of back-office and customer service support services. As a key member of our team, you will play a vital role in delivering and evaluating soft and technical skills training on all aspects of client training.

Job Overview

You will be responsible for creating, facilitating, and revising training materials and documents to equip staff with fundamental skills and knowledge. This includes filling out accurate reports, establishing and maintaining communication with clients and/or team members, and meeting company expectations.

  • Create engaging training experiences for new hires and existing staff.
  • Foster effective communication and collaboration among team members.
  • Develop and implement training programs that meet business needs.
  • Evaluate training effectiveness and make recommendations for improvement.


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