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Help Desk Agent CSR

2 weeks ago

Angeles City, Central Luzon, Philippines Neksjob Philippines Full time

Job Title: Help Desk Agent

We are seeking a talented and detail-oriented Help Desk Agent to join our team in Pampanga. As a Help Desk Agent, you will play a critical role in resolving customer complaints and ensuring their satisfaction.

  • Listen attentively to customer concerns and respond promptly.
  • Collaborate with internal teams to resolve complex issues.

Required Skills:

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively

Our Company Culture:

  • Neksjob Philippines values diversity, equity, and inclusion in the workplace.