Customer Service Representative with Excellent Communication Skills
4 days ago
Neksjob is currently seeking a skilled Customer Service Representative to join our team. This role is perfect for individuals who enjoy helping others and working in a dynamic environment.
About the RoleWe are looking for a highly motivated and organized individual to handle customer inquiries, provide support, and resolve issues in a professional and courteous manner. As a Customer Service Representative, you will be the face of Neksjob, ensuring that every interaction with our customers is positive and memorable.
Key Responsibilities:- Handle customer calls, emails, and chats in a timely and efficient manner
- Provide accurate and helpful information to resolve customer queries
- Escalate complex issues to senior representatives or managers as needed
- Collaborate with internal teams to resolve customer complaints and concerns
- High School Diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Familiarity with MS Office and internet browsing
- Competitive salary range: $14,000 - $19,000 per year
- Bonus incentives for meeting performance targets
- Career advancement opportunities within the company
- Comprehensive health insurance benefits
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