Customer Service Representative with Excellent Communication Skills

4 days ago


Bacolod City, Western Visayas, Philippines Neksjob Full time

Neksjob is currently seeking a skilled Customer Service Representative to join our team. This role is perfect for individuals who enjoy helping others and working in a dynamic environment.

About the Role

We are looking for a highly motivated and organized individual to handle customer inquiries, provide support, and resolve issues in a professional and courteous manner. As a Customer Service Representative, you will be the face of Neksjob, ensuring that every interaction with our customers is positive and memorable.

Key Responsibilities:
  • Handle customer calls, emails, and chats in a timely and efficient manner
  • Provide accurate and helpful information to resolve customer queries
  • Escalate complex issues to senior representatives or managers as needed
  • Collaborate with internal teams to resolve customer complaints and concerns
Requirements:
  • High School Diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Familiarity with MS Office and internet browsing
What We Offer:
  • Competitive salary range: $14,000 - $19,000 per year
  • Bonus incentives for meeting performance targets
  • Career advancement opportunities within the company
  • Comprehensive health insurance benefits


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