Remote Healthcare Support Specialist
1 day ago
As a key member of our team, you will play a vital role in providing exceptional support to healthcare providers and patients. This is an exciting opportunity to work remotely and make a meaningful impact in the healthcare industry.
Job Responsibilities:- Document new patient and referral intake information.
- Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
- Input patient information, medical records (CPT, ICD-10, HCPCS), and billing dates into electronic health record systems.
- Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries and concerns.
- Respond to incoming patient inquiries, provide information, and direct them to the appropriate healthcare professional.
- Assist in analyzing healthcare data, preparing reports, and maintaining records.
- Ensure HIPAA compliance, privacy regulations, and maintain patient confidentiality.
- Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the managing physician.
- Bachelor's degree in medical fields or related industries.
- At least 1-year experience as a medical virtual assistant.
- Excellent English communication skills (written and verbal).
- Solid understanding of medical terminologies and practices.
- Proficient in electronic health record systems and ability to troubleshoot technical issues.
- Understanding of healthcare privacy regulations.
- Strong interpersonal and organizational skills with attention to detail.
- Tech-savvy with current technologies.
- Able to work on a graveyard shift.
This role offers a unique blend of remote work opportunities, personal growth, and contributions to the healthcare sector. If you are passionate about making a difference and possess the required skills and qualifications, we encourage you to apply for this exciting opportunity.
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