SAP SD/MM Operations Manager
1 week ago
We are seeking an experienced SAP SD/MM Lead to join our team at GECO Philippines. As a key member of our operations group, you will play a crucial role in ensuring the smooth management of our digital retail applications.
About the RoleThis is a challenging and rewarding position that requires a strong technical background in SAP processes, as well as excellent leadership and communication skills. The successful candidate will be responsible for managing L1 AMS for Digital Smart Shopper Retail Applications, with a focus on service quality, compliance, and knowledge transfer.
Key Responsibilities- Manage L1 AMS for Digital Smart Shopper Retail Applications
- Ensure service quality and compliance with shared procedures and service level agreements
- Attend knowledge transfer sessions and ensure team adherence to service models and tools
- Report service updates to IT Demand Manager on weekly status meetings
- Maintain Knowledge Base and internal KT when necessary
- Collaborate with Governance Team for doubt resolution and KT organization for new software releases
To be successful in this role, you will need:
- 4-5 years of experience as a Service Manager in AMS for SAP processes SD, MM
- ITIL 4.0 knowledge
- Proficiency in MS Office
- Strong analytical and problem-solving skills
- Excellent communication and leadership abilities
In return for your expertise and dedication, we offer a competitive salary package of PHP 120,000 - PHP 150,000 per month, depending on experience, plus additional benefits such as comprehensive health insurance, retirement plan, and opportunities for professional growth and development.
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