Learning Analytics Specialist

1 day ago

General Santos, Soccsksargen, Philippines beBeeData Full time $1,000,000 - $1,400,000

At UnitedHealth Group, we deliver care aided by technology to help millions of people live healthier lives. We connect people with the care, pharmacy benefits, data and resources they need to feel their best.

We are seeking a driven and detail-oriented professional to assess learner performance data, evaluate training curriculum effectiveness, and partner with learning leaders to implement solutions.

This role involves analyzing trends and patterns in training and operational performance data to offer in-depth analysis and drive improvements in learning curriculum and instructional experiences.

The primary responsibilities include:

  • Gathering, analyzing, and interpreting performance and learner data to identify trends, patterns, and actionable insights that drive improvements in learning curriculum and instructional experiences
  • Performing root-cause analyses on performance deviations and outliers, identifying both immediate and long-term solutions
  • Translating complex analytical findings into clear, concise, and business-friendly narratives and recommendations
  • Partnering closely with instructional designers, trainers, and leadership teams to implement data-driven learning solutions
  • Presenting insights to stakeholders through intuitive dashboards, reports, and support leadership presentations tailored for non-technical audiences
  • Acting as a liaison between technical data teams and business stakeholders, ensuring insights are effectively communicated, actionable, and aligned with business goals
  • Supporting continuous improvement initiatives and driving innovation in learning analytics and curriculum design
  • Participating actively in all phases of project lifecycles including requirements gathering, data analysis, benchmarking, testing, validation, and rollout
  • Supporting and advocating for a Customer First mindset, challenging existing processes and pursuing innovative solutions to enhance the learner and stakeholder experience

Required skills and qualifications include:

  • Bachelor's degree in Data Analysis, Business Analytics, Statistics, Computer Science, Education, or related analytical field (or equivalent experience)
  • Experience with data visualization tools such as Tableau, PowerBI, or Excel dashboards
  • Demonstrated experience analyzing complex datasets and translating insights into meaningful business recommendations
  • Solid proficiency in Excel, SQL, and data manipulation techniques
  • Proven ability to clearly and effectively communicate insights to technical and non-technical stakeholders at all organizational levels
  • Proven excellent interpersonal, communication, and presentation skills
  • Ability to manage multiple projects and workstreams independently with minimal supervision
  • Solid project management, organizational, and prioritization skills
  • Demonstrated curiosity, self-motivation, and a collaborative approach to problem-solving

Preferred skills and qualifications include:

  • Experience working within Learning & Development or educational analytics environments
  • Experience conducting quality trending, quality improvement, and process improvement initiatives
  • Experience deploying large-scale analytical solutions in complex, matrixed organizations
  • Exposure to Machine Learning/AI or advanced analytics projects
  • Familiarity with Smartsheet or similar project management tools
  • Knowledge or experience in healthcare environments and related datasets

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