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Recruitment Operations Manager

3 weeks ago


Manila, National Capital Region, Philippines Allegis Global Solutions Full time
Team Lead

Job Summary:

The Team Lead is responsible for leading a team of Recruitment Admin and Program Coordinators, ensuring the effective management of day-to-day operations and achieving high levels of performance. This individual will work closely with the onshore lead and provide direction to the team to meet each request.

This position reports directly to the Delivery Manager and plays a critical role in driving best practices across recruitment administration operations. The successful candidate will promote a culture of transparency and ethics, striving to be an ambassador for Allegis Global Solutions at every interaction.

Key Responsibilities include:

  1. Leading a team of Recruitment Admin and Program Coordinators to achieve high levels of performance.
  2. Ensuring the recruitment administration process is understood and executed effectively to meet Service Level Agreements (SLAs).
  3. Communicating recruitment process changes to the team to ensure seamless adaptation.
  4. Developing and retaining talent to build high-performing teams - Setting high standards, holding team members accountable, providing opportunities for growth, and developing retention strategies.
  5. Driving results with sound judgment, accountable for delivering business performance metrics.
  6. Monitoring actions' impact on business performance and reputation, managing risks and controls, and promoting a culture of transparency and ethics.
  7. Coaching team members for improvement, providing feedback, and developing plans to drive individual and team performance.
  8. Identifying and escalating risk or compliance issues.