Technology Leadership Manager
1 week ago
The Technical Supervisor provides guidance and direction to API local staff and will be responsible for activities such as managing the team, staff engagement, performance reviews and evaluations, adherence to Human Resources policies and procedures, providing reports for management, acting as a point of contact for issue escalation, monitoring team metrics, process definition and documentation and onboarding.
Key Responsibilities:
- Supervision and oversight of diverse staff with various skillsets including technical, administrative, project and product management.
- Balance and schedule staff workload and project distribution under direction of the on-shore, US technical leads and in collaboration with the team scrum masters.
- Establish a strong and effective working relationship between on and offshore teams. This includes acting as the liaison for staff engagement, business and project direction and collaboration, and conflict resolution with on-shore Technical Leads.
- Interact with on and offshore staff in terms of supervising and managing staff and projects.
Dimensions – Education/Experience/Skills
- A bachelor's degree in Computer Science/Technology or relevant field or a combination of applicable education and experience.
- A 3-5 years managing technology professionals.
- Experience with Agile Scrum methodology and team management.
- A broad understanding of diverse technologies including MS SQL, APIs, and .NET framework, including C#, HTML, CSS, MAUI/Blazor, MVC.
- General office tools including Microsoft Outlook, Word, PowerPoint, Excel, Project.
Requirements
- Self-motivated, team-oriented approach, able to operate effectively in a busy environment.
- Organizational and time management skills to make sure the team is achieving at high levels and meeting commitments.
- Strong analytical and influencing skills to assess workload and business commitments.
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