Brand Ambassador Coordinator

15 hours ago


Manila, National Capital Region, Philippines Dentsu Creative Full time

Dentsu Creative Overview:

We are a global creative agency that brings together Japanese heritage in craft, data, and technology with deep understanding of media and contemporary culture. Our team of over 2,200 dedicated specialists operates in 21 markets worldwide.

Job Description:

The Community Manager will be responsible for supporting social media strategy development, including planning, content creation, optimization, and performance reporting. They will engage with followers through comments, DMs, and posts, ensuring timely and effective responses.

  • Social Media Strategy & Content Production: Assist in creating, planning, and executing social media strategies, including content production, curation, posting, and distribution across platforms. Optimize content performance and ensure it aligns with brand goals.
  • Community Engagement & Client Management: Actively manage brand communities by responding to inquiries, comments, and messages across social media platforms. Provide exceptional client management and collaborate with external suppliers to ensure seamless campaign execution.
  • Reporting & Analytics: Regularly track, analyze, and report on social media performance using tools like Talkwalker, SocialBakers, and native platform analytics. Provide insights and recommendations for optimization and improvement.
  • Team Collaboration & Campaign Support: Work closely with digital strategists, business unit heads, and the digital director to meet campaign deadlines and objectives. Assist with media reviews, competition analysis, and day-to-day social media tasks as needed.

Essential Responsibilities:

  • Strong understanding of social media platforms and their respective audiences.
  • Proficiency with social media management and analytics tools (e.g., Talkwalker, SocialBakers, native platform tools).
  • Excellent communication and interpersonal skills for client interaction and community management.
  • Ability to work collaboratively in a team and manage multiple tasks efficiently in a fast-paced environment.


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