Tech Support Associate

1 day ago

Antipolo City, Calabarzon, Philippines beBeeCustomerSupport Full time $51,000 - $73,000

Are you passionate about the world of tech?

Do you dream of working in a multicultural and multilingual environment with flexible hours from the comfort of your own home office?

Join us as a Customer Support Consultant today and unlock your potential by mastering new skills and achieving challenging goals.

What You Will Do:
  • Provide exceptional customer support via chats and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Stay up-to-date with cutting-edge technology
  • Work securely with customers' sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain a working knowledge of our products and services
  • Communicate with developers and other departments of various IT companies
What We're Looking For:
  • Native Dutch and English B2 communication skills
  • At least 6 months of experience in a customer support role
  • Personal or professional experience in trading/investments/blockchain is required
  • Experience providing support via live chats
  • Experience with CRM systems
  • Analytical and research skills
  • A positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Benefits and Perks:
  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.

About Us:

We are a multinational company dedicated to providing secure technical, customer support, and CX services for tech companies around the globe. We speak over 60 languages and have 8 hubs worldwide.

Our approach is centered around unlimited care, an individual approach, and a wholesome positive experience for our clients.

Grab the chance to join us and send your CV in English, highlighting your outstanding skills.

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