
Tenant Payment Specialist
13 hours ago
We are seeking a detail-oriented professional to collect rent payments from tenants and resolve payment issues.
- Rent Collection: Initiate timely reminders and follow up on outstanding payments.
- Communication: Engage with tenants via phone, email, or messaging platforms to discuss payment issues and provide assistance.
- Record Keeping: Maintain accurate records of all rent payments, payment plans, and communication logs in our property management system.
- Dispute Resolution: Collaborate with tenants to resolve disputes related to rent payments or leases.
- Reporting: Provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.
Required Skills and Qualifications:
- Previous experience in rent collection or property management is preferred.
- Strong communication and negotiation skills with a focus on customer service.
- Detail-oriented and organized, with the ability to manage multiple accounts effectively.
- Proficiency in property management software or databases is a plus.
Benefits:
- Daily payment basis.
- Purely work-from-home arrangement.
- Friendly and supportive work environment.
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