Customer Service Representative in Makati

1 month ago


Mabalacat, Central Luzon, Philippines Valeros Business Company Full time
Job Overview

The ideal candidate for this Customer Service Representative role at Valeros Business Company is someone who loves interacting with people and proactively resolving issues. As a CSR, you will play a crucial part in converting customers into loyal advocates by providing exceptional service.

**Key Responsibilities:**

* Handle customer inquiries efficiently
* Resolve customer complaints in a timely and professional manner
* Manage customer accounts effectively
* Ensure high levels of customer satisfaction on a dayshift account

Qualifications & Requirements:

To succeed in this role, you should possess the following qualities:

* Excellent verbal and written communication skills
* Ability to work well under pressure and meet deadlines
* Strong problem-solving and conflict resolution skills
* Openness to learning and growth

We welcome applicants from diverse backgrounds, including newbies and career shifters. Prior experience in account management is an asset but not essential.

What We Offer:

We provide our employees with a competitive up to 27K package, which includes a salary that reflects your hard work and dedication. You'll also have the opportunity to grow professionally and personally in a dynamic and supportive environment.

**Essential Tools:*

* A reliable laptop/desktop with a camera
* Stable internet connection
* A headset/earphones for use during assessments

This role requires you to be onsite and start immediately.

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