Customer Service Representative in Makati
1 month ago
The ideal candidate for this Customer Service Representative role at Valeros Business Company is someone who loves interacting with people and proactively resolving issues. As a CSR, you will play a crucial part in converting customers into loyal advocates by providing exceptional service.
**Key Responsibilities:**
* Handle customer inquiries efficiently
* Resolve customer complaints in a timely and professional manner
* Manage customer accounts effectively
* Ensure high levels of customer satisfaction on a dayshift account
Qualifications & Requirements:
To succeed in this role, you should possess the following qualities:
* Excellent verbal and written communication skills
* Ability to work well under pressure and meet deadlines
* Strong problem-solving and conflict resolution skills
* Openness to learning and growth
We welcome applicants from diverse backgrounds, including newbies and career shifters. Prior experience in account management is an asset but not essential.
What We Offer:
We provide our employees with a competitive up to 27K package, which includes a salary that reflects your hard work and dedication. You'll also have the opportunity to grow professionally and personally in a dynamic and supportive environment.
**Essential Tools:*
* A reliable laptop/desktop with a camera
* Stable internet connection
* A headset/earphones for use during assessments
This role requires you to be onsite and start immediately.
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