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Senior Waitstaff Leader

1 week ago

Cebu City, Central Visayas, Philippines CC1 Jokai Marine International Inc. Full time

About the Role

CC1 Jokai Marine International Inc. is seeking an experienced Captain to join our team in Cebu.

The ideal candidate will have a strong background in hospitality management and excellent communication skills.

This is a challenging opportunity for someone who wants to work in a fast-paced environment and contribute to delivering exceptional customer service.

  • A Captain is responsible for ensuring seamless service delivery in the dining room.
  • They lead and support a team of waiters, manage guest seating, take orders, and resolve any issues promptly.
  • Captains play a key role in maintaining high service standards and providing a great experience for our guests.
Key Responsibilities
  • Leadership: Provide guidance and support to junior staff members, promoting a positive and inclusive team culture.
  • Communication: Develop and maintain effective relationships with colleagues and customers, ensuring clear communication and conflict resolution.
  • Service Delivery: Ensure seamless service delivery in the dining room, managing guest expectations and resolving any issues promptly.
  • Quality Control: Maintain high service standards, monitoring quality control measures to ensure consistency and excellence.