Group Reservations Expert

Reservations AgentAbout the Role:Celebrity Cruises seeks an experienced Reservations Agent to provide top-notch customer service to our direct guests and travel partners. In this position, you will be the primary point of contact for customers seeking information about our cruises, making recommendations, and facilitating reservations.Key Responsibilities:

Job Summary:We are seeking a highly skilled Reservations Sales Performance Lead to join our team. As a key member of our sales organization, you will be responsible for conducting orientation to new Reservations Specialists and introducing them to the pre-cruise sales and service process.Main Responsibilities:Cultivate individual coaching plans and provide...

Cruise Line AmbassadorJob Summary:Celebrity Cruises is looking for a Cruise Line Ambassador to join our customer service team. This role involves interacting with direct guests and travel partners, providing expert advice on our products and services, and ensuring seamless travel experiences.Main Responsibilities:Guest Interaction: Respond to inbound...

Royal Groups Resolutions Specialists deliver exceptional customer service to both internal and external customers verbally and in written communication. They primarily receive inbound phone calls, from internal and external customers, and provide support regarding company procedures and guidelines. They serve as subject matter experts regarding Trade Support...

Cruise Sales Expert OpportunityWe are looking for a highly skilled and experienced Cruise Sales Expert to join our team. As a Silversea Cruise Sales Expert, you will be responsible for selling and servicing Silversea cruises and related shore side products and services to consumers via inbound calls. This is an exciting opportunity to work with a luxury...

Travel Industry ExpertJob Overview:Celebrity Cruises is seeking a highly skilled Travel Industry Expert to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to direct guests and travel partners.Key Responsibilities:Contact Guests and Travel Partners: Answer inbound telephone calls...

About This Job:We are looking for a highly motivated and organized Operational Management Coordinator to join our Royal Caribbean Group team. As a key member of the Workforce Planning team, you will play a critical role in maintaining optimal staffing levels, service level goals, and accurate daily record keeping across all RCCL contact centers.Main...

Agent, CEL CO Direct Guest ServiceAbout the Role:We are seeking a highly skilled Cruise Service Representative to join our team. As a key member of our direct guest service team, you will be responsible for providing exceptional customer experiences to our guests.In this role, you will be answering in-bound telephone calls from direct guests and/or travel...

Agent, CEL CO Direct Guest ServiceESSENTIAL DUTIES AND RESPONSIBILITIES:Answers in-bound telephone calls from direct guests and/or travel partners. Provides general information regarding Celebrity Cruises products, services and promotions.Quotes prices and availability including cross-selling and up-selling. Also assists in creating new reservations...

Performance Optimization ExpertThis expert position within the Royal Caribbean Group focuses on optimizing the performance of our CRM systems. The team works closely with various business units and IT teams to analyze system performance, identify bottlenecks, and implement changes to improve system efficiency.A key responsibility of this role is to use data...

About TSA Group - AustraliaTSA Group - Australia is a dynamic organization dedicated to helping clients achieve their objectives through innovative solutions. With a strong presence across various locations, we have gained extensive experience and expertise in serving the country's largest brands.Our purpose-driven organization prioritizes creating...

The 2GO Group is seeking a skilled Financial Planning & Analysis (FP&A) professional to join our team as a Financial Planning Expert. This role will be responsible for analyzing and reporting financial results, ensuring accuracy of management accounts, coordinating and preparing the annual budget and rolling forecasts, and assisting in ad-hoc planning,...

Job Overview:The Reservations Sales Performance Lead is responsible for developing individual coaching plans and providing resources and assistance to maximize sales conversion rates. This role requires strong communication and interpersonal skills to work effectively with team members and leadership.Main Duties and Responsibilities:Coach Reservations...

We are seeking a skilled BPO Training Solutions Expert to join our team and contribute to the success of our clients. In this role, you will be responsible for designing and developing training solutions that meet the specific needs of our clients.About the JobThe ideal candidate will have experience in instructional design, training development, and project...

About TSA Group - AustraliaWe are a leading provider of customer engagement solutions. Our team of experts works tirelessly to help our clients achieve their goals and exceed their expectations.As a Senior Operations Manager at TSA Group - Australia, you will play a key role in driving our success. You will be responsible for overseeing the performance and...

Royal Caribbean Group is looking for a talented Data Management and Auditing Expert to join our team. In this critical role, you will be responsible for ensuring data accuracy and integrity through regular data entry, updates, and audits.You will have a strong background in data analysis, reporting, and HR metrics, with experience in data imports, exports,...

POSITION SUMMARYReservations Coach is responsible for conducting orientation to new Reservations Specialists and introduces them to the pre-cruise sales and service process. Develop individual coaching plans and provide resources and assistance. This role determines training needs analysis; observes sales and service transactions with trade partners and...

Key Responsibilities">The Trade Support and Service Professional will be responsible for providing exceptional customer service to internal and external customers. This includes resolving Group Reservations and STAR issues, including group accounting, pricing, discounts, group amenities, dining, group events, commissions, and special programs. You will also...

About the Role:The Technical Support Expert - End-User Computing will be responsible for providing top-notch technical support and services to end-users at Manpower Core Group Inc. This includes delivering 1st level technical support, assisting with IT-related requests, and maintaining accurate inventory records.Key Responsibilities:Provide 1st level...

Job Title: Procurement Expert - ITJob Summary:We are seeking an experienced IT Procurement Expert to join our team. The successful candidate will be responsible for managing procurement activities related to IT requisitions, including hardware, software, cloud services, and IT infrastructure. This role requires strong strategic sourcing, contract...