Patient Scheduling Specialist

2 weeks ago


Manila, National Capital Region, Philippines Hexaware Technologies Phil. Branch Full time

Overview of the Role

The Patient Scheduling Specialist is a critical member of our front desk team, responsible for ensuring that patients receive timely and efficient service. This role requires excellent communication and organizational skills, as well as the ability to multitask in a fast-paced environment.

Responsibilities:

  1. Schedule patient appointments accurately and efficiently
  2. Verify patient demographics and insurance information
  3. Transferring clinical calls to Triage when necessary
  4. Cancel and reschedule appointments as needed
  5. Maintain accurate and up-to-date patient records

Qualifications:

  • Diploma or certification in healthcare administration
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Proficient in computer software applications


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