Arrears Management Professional

5 days ago


Davao City, Davao, Philippines Des Marketing Ecoland Full time

Des Marketing Ecoland is seeking an experienced Arrears Management Professional to join our team. In this role, you will be responsible for collecting overdue payments and negotiating payment plans with clients.

Key Responsibilities
  • Contact clients to discuss account balances and payment terms.
  • Negotiate payment plans and resolve outstanding debts.
  • Maintain accurate records of all communication, payments, and account statuses in the system.

We are looking for someone with strong communication skills, problem-solving abilities, and attention to detail. Prior experience in collections, customer service, or finance is preferred but not required.

Requirements
  • High school diploma or equivalent; additional certifications in finance or collections are a plus.
  • Prior experience in collections, customer service, or finance is preferred.
  • Strong verbal and written communication skills to effectively interact with clients and resolve disputes.
  • Ability to negotiate payment terms and handle difficult conversations professionally.
  • Accurate data entry, documentation, and ability to manage multiple accounts simultaneously.


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