Remote Customer Service Representative

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Job Description

MCI specializes in delivering tailored solutions to meet the diverse needs of clients. With a commitment to excellence and innovation, we have established ourselves as a trusted partner.

We're looking for enthusiastic Remote Customer Service Agent to support customer service initiatives for a diverse portfolio of well-known clients. In this role, you'll assist customers with enquiries and provide excellent service. This is an opportunity to contribute to high-impact projects with iconic brands. If you are a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you.

Candidates must have prior call center experience and reside within 80km of our office. You'll also need:

  • A high-speed internet connection
  • An appropriate, quiet work environment
  • High language proficiency in English
  • Work-from-home experience

To be considered for this position, you must complete a full application on our careers page, including screening questions and a brief pre-employment test.

Key Responsibilities

Key Responsibilities:

  1. Handle inbound and outbound calls professionally and efficiently.
  2. Resolve customer issues on the first call through effective problem-solving.
  3. Research and retrieve information across systems to support customer needs.
  4. Accurately document interactions and process claims.
  5. Guide customers through options to find the best solutions.
  6. Follow scripts, policies, and procedures while using available resources.
  7. Protect customer privacy and handle sensitive information appropriately.
  8. Escalate complex issues to the appropriate team members.
  9. Stay current with training, updates, and program knowledge.
  10. Maintain consistent attendance and adhere to scheduling requirements.

  • Remote Customer Service Representative

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Job Title: Remote Customer Service RepresentativeWe are seeking a highly motivated and dedicated individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients across the globe.Your primary objective will be to handle incoming inquiries in a professional and...

  • Remote Customer Service Role

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCUSTOMER Full time $9,600 - $13,200

    Customer Service Representative - Remote Opportunity\We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.\

  • Remote Customer Service Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱600,000 - ₱1,200,000

    Remote Customer Service RepresentativeThis is a unique opportunity to join a dynamic team as a remote customer service representative. You will be responsible for handling inbound and outbound calls, resolving customer issues, and providing excellent service.About the RoleHandle customer inquiries and provide solutions in a professional and efficient...

  • Remote Customer Service Representative

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCareer Full time ₱2,000,000 - ₱3,000,000

    Customer Service Professional WantedWe're seeking a skilled Customer Service Professional to join our team. As a key member of our operations, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls.In this role, you'll handle incoming inquiries, proactively reach out to existing customers, and promote new...

  • Remote Customer Service Representative

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time $6,000 - $12,000

    At Social Media Top Team, we are looking for a professional and results-driven Call Center Representative to join our team.This is an exciting opportunity to work in a dynamic environment where you can utilize your excellent communication skills to provide top-notch customer service.About the RoleWe are seeking a skilled and experienced individual who can...

  • Home Based Customer Service Representative

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,500,000

    Job OverviewYou have the opportunity to work from home as a remote call center representative and support various customer service initiatives for our diverse portfolio of clients.Key ResponsibilitiesHandle inbound and outbound calls professionally and efficiently, providing exceptional service to customers.

  • Remote Customer Service Representative

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCommunication Full time ₱100,000 - ₱120,000

    Customer Service OpportunityAs a remote customer service professional, you will play a key role in supporting our customers through inbound and outbound initiatives. This is a fantastic opportunity to contribute to high-impact projects.ResponsibilitiesHandle incoming inquiries professionally and efficiently.Resolve customer issues on the first call through...

  • Customer Service Representative

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱2,000,000 - ₱3,500,000

    About Our TeamWe're looking for a talented professional to join our customer service team. As a key player, you'll be responsible for delivering world-class service and making a meaningful impact with every interaction.Responsibilities:You'll address customer inquiries through email, phone, live chat, and/or social media.Support customers with orders,...

  • Customer Service Representative

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time ₱1,800,000 - ₱2,000,000

    Customer Service Representative JobAs a Customer Service Representative, you will play a vital role in ensuring that our clients receive exceptional service and support.The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong passion for delivering outstanding customer...

  • Remote Customer Service Representative Opportunity

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱972,840 - ₱1,392,200

    As a Customer Service Representative, you will be the first point of contact for our customers. Your primary responsibility will be to handle incoming calls and provide prompt resolutions to customer inquiries.Key Responsibilities:Provide exceptional customer service via phone, email, or chat.Respond to customer complaints in a professional and courteous...