Quality Performance Improvement Manager

Your New ChallengeKey AccountabilitiesWe are seeking a skilled and experienced Performance Improvement Manager to join our team in Metro Manila.The successful candidate will have a strong background in performance improvement, with experience in designing and implementing initiatives to drive business results.This role involves:Developing and implementing...

About the RoleThis is an exciting opportunity to join our team as a Quality Associate Manager. You will be responsible for leading quality assurance processes and driving continuous improvement initiatives. We are looking for someone with strong leadership skills and expertise in quality frameworks, call center operations, and customer experience best...

Cyberbacker Careers is seeking a seasoned Performance Improvement Manager to join our team. This key role focuses on identifying areas for improvement within our organization and developing strategic plans to address them.About the JobThis position requires at least 7-10 years of progressive HR experience, with a minimum of 3-5 years in a leadership role...

About Our MissionWe are a mission-driven organization focused on delivering exceptional marine supplies and services to our customers.We have developed a digital marketplace called Source2Sea, leveraging technology to provide real-time global sourcing and logistics. Our platform offers unparalleled convenience and data transparency to our customers.We are...

Role OverviewThe Quality Assurance Supervisor plays a critical role in ensuring excellent customer experience at SSG. As part of the team, you will be responsible for leading Quality Analysts, developing quality assurance strategies, and conducting call audits. This role requires strong leadership skills, analytical thinking, and effective communication. If...

Quality Improvement Lead:Fresenius Medical Care is seeking a highly motivated and experienced Quality Improvement Lead to join its team. This role will be responsible for driving quality improvement initiatives across the company.The ideal candidate will have a strong background in quality improvement, with experience in developing and implementing quality...

The Performance Improvement Manager role at Hexagon Group of Companies involves driving data-informed decisions across existing business units and new ventures. You will analyze performance, market trends, and competitive landscapes to develop reports and provide insights that support strategic planning.Main Responsibilities:Performance Analysis: Analyze the...

We're seeking a highly motivated and detail-oriented individual to fill the role of Service Quality Improvement Coordinator at IntouchCX!About the Job:In this role, you'll be responsible for driving quality improvements across our Contact Center operations. You'll work closely with our Customer Service Representatives and Tier 2 teams to identify areas for...

Quality Assurance Specialist Job Summary:We are seeking a talented Quality Assurance Specialist to join our team at Magellan Solutions Outsourcing Inc.About the Role:This is an exciting opportunity to join a dynamic team that prioritizes quality and excellence in all aspects of our call center operations.Key Responsibilities:Design and implement quality...

About the PositionWe are seeking an experienced Process Management Support to join our team at Private Advertiser.The successful candidate will have strong analytical skills to review process documentation and ensure it adheres to established guidelines.You will be responsible for keeping processes published in the Marketing vault up to date.In this role,...

Neksjob Corporation is seeking an experienced Organizational Performance Improvement Manager to lead the development and implementation of strategic plans to improve organizational performance. This role requires a seasoned professional with a deep understanding of business operations, training strategies, and performance metrics.About the RoleThe successful...

NV Group Holdings PTY Limited is looking for a Performance Improvement Specialist to enhance the quality of services provided by our agents. The successful candidate will be responsible for monitoring and evaluating customer interactions to identify areas for improvement.As a leader in the Financial & Legal Services sector, NV Group offers a comprehensive...

Job OverviewWe are looking for a highly skilled Quality Improvement Professional to enhance operational efficiency and drive business excellence.Key Responsibilities:Develop and implement process optimization strategies to reduce costs and improve productivity.Lead quality improvement initiatives by promoting the adoption of quality improvement...

Improve Performance with Our Experienced Team at ShopeeAs a performance improvement specialist, you will play a critical role in enhancing business performance through process improvements and strategic initiatives.About the Role:Identify areas for improvement and develop strategic plans to enhance performance.Analyze complex data sets to understand...

Job SummaryWe are seeking a talented Quality Improvement Analyst to join our team at Vee Healthtek PH Inc. in a Patient Support Call Center.The successful candidate will be responsible for analyzing patient interactions, identifying areas for improvement, and providing recommendations to enhance patient satisfaction and operational efficiency.Main...

Role OverviewWe are seeking a talented Research Analyst to join our team at Infinit-O. As a key member of our operational unit, you will contribute to driving business growth and improvement through data-driven solutions.Your primary responsibilities will include collecting and analyzing data to support various operational areas, as well as utilizing...

BPO Training and Development Associate Manager Job DescriptionThis role is responsible for overseeing the development and execution of training programs to improve performance, manage performance outliers, and ensure the effectiveness of training interventions.Main Responsibilities:Conduct Performance Trends and Training Needs Analysis: Analyze performance...

**Performance Improvement Executive**QuickStart Solutions is seeking an experienced Performance Improvement Executive to drive business success and market expansion. This role involves analyzing market trends, developing marketing strategies, and overseeing brand performance targets.Main Responsibilities:Analyze market trends and customer needs to identify...

At Digido Finance Corp., we are seeking a highly skilled Quality Assurance and Improvement Specialist to join our team.About the Role:The Quality Assurance and Improvement Specialist will play a critical role in ensuring that our call center operations meet the highest standards of quality. The successful candidate will be responsible for monitoring calls,...

Job DescriptionThis is an exciting opportunity for an experienced customer care professional to join our team as a Customer Care Manager. You will lead a team of customer service representatives, focusing on delivering exceptional customer experiences and achieving business objectives.Key ResponsibilitiesI. Team ManagementManage and motivate a team of...