Call Center Professional
6 days ago
Join Our Team as a Call Center Agent
Neksjob Philippines is looking for highly motivated individuals to fill the position of Call Center Agent. As a key member of our sales and support team, you will play a vital role in delivering exceptional customer service and driving business growth.
About the Job
In this role, you will be responsible for handling customer inquiries and resolving their issues in a timely and professional manner. You will also work closely with other team members to achieve business objectives and improve customer satisfaction.
Responsibilities
- Interact with customers via phone and respond to their inquiries and concerns.
- Analyze customer feedback and develop strategies to improve customer satisfaction.
- Meet or exceed monthly sales targets.
Requirements
To succeed in this role, you must:
- Hold a high school diploma or equivalent.
- Have at least 1 year of sales experience in a BPO or non-BPO environment.
- Demonstrate excellent communication and problem-solving skills.
- Be available to work onsite.
Benefits
- Competitive salary and incentives.
- Opportunities for career advancement and professional growth.
- Comprehensive health insurance plan.
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