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Customer Care Specialist

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Manila, National Capital Region, Philippines API Delevan, Inc. Full time
About the Job

We are seeking a highly skilled Customer Care Advocate I to join our team at Regal Rexnord. This role is responsible for performing complex transactions regarding claims and returns requests, processing corresponding credits and/or denials, and working closely with other departments to resolve disputed claims or debits.

The ideal candidate will have 4 Year College Degree in Business or related field, with above average spoken and written communication skills. Ability to handle varying workloads and maintain accurate records is essential.

This is a challenging role that requires strong research and problem-solving skills. The successful candidate will be able to monitor system for outstanding deductions, process resolution, and approve/deny all returns based on policy.