Business Transformation Manager
5 days ago
TaskUs is a pioneering provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, empowering its clients to represent, protect and grow their brands. By leveraging a cloud-based infrastructure, TaskUs delivers high-quality services to clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Currently, we have a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.
We at TaskUs believe that achieving growth for our partners necessitates a culture of continuous innovation, embracing new technologies, being prepared to tackle any challenge at a moment's notice, and mastering consistency in an ever-evolving world.
Job OverviewThis is an Individual Contributor/Senior Manager-level role that will be responsible for overseeing end-to-end Transformation activities for TaskUs.
In this capacity, the candidate must demonstrate strong technical, domain and business expertise in the BPO space and its cross-functional impact. This role will primarily be accountable for enabling different functional areas at TaskUs to implement technology-driven solutions that will address current challenges and develop scalable initiatives to manage future trends.
- Support Global Transformation initiatives related to Global Service Delivery & Operations.
- Ensure diligent execution of TaskUs' Transformation Model and partnership with Executive Stakeholders globally to achieve geo-agnostic strategies and goals.
- Develop Technology-driven Solutions based on domain and industry knowledge, sound judgment, objective data mining and strong problem-solving skills.
- Collaborate and partner with the Global Transformation Team to proactively identify tech solutions that drive efficiencies, enhance quality, and drive operational optimization.
- A Seasoned Professional with at least 5 years of BPO experience as an Operations, WFM, Training, Data Science and/or QA Leader that handles multinational clients.
- Familiarity with BPO methodologies and ability to drive domain-specific discussions related to process improvement and optimization within the organization.
- Proficiency in strategizing, building and deploying a digital strategy leveraging RPA, LML and Generative AI solutions based on Operational needs.
- Exceptional Project Management skills and high aptitude in cross-functional implementation at a global scale.
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.
-
Transformation Director
5 days ago
Antipolo City, Calabarzon, Philippines TaskUs Full timeAbout TaskUsTaskUs is a pioneering provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
-
Transformation Manager
7 days ago
Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full timeJob Description:Schneider Electric Gruppe is a leading provider of energy management and automation solutions. We are seeking an experienced Transformation Manager to join our team.
-
Platform Transformation Solutions Manager
7 days ago
Cavite City, Calabarzon, Philippines Neksjob Full timeAt Neksjob, we are seeking an exceptional Platform Transformation Solutions Manager to drive transformative initiatives and deliver robust solutions.About the RoleThis is a critical position in driving client-focused, scalable solutions across industries. As an Enterprise Technology Consulting Lead, you will play a key role in developing and implementing...
-
HR Systems Implementation Manager
6 days ago
Antipolo City, Calabarzon, Philippines SunFish DataOn Philippines Inc. Full timeTransform Your Organization with AI-Enhanced HR CapabilitiesSoutheast Asia's leading companies choose us to transform their HR operations, leveraging AI to enhance efficiency, productivity, and employee engagement.Our innovative HR solutions empower leaders to make informed decisions, driving business growth and success.Experience the Power of a Unified HR...
-
Finance Transformation Consultant
7 days ago
Cavite City, Calabarzon, Philippines Neksjob Full timeAbout the RoleAs a Finance Transformation Consultant, you will help CFOs and finance teams implement digital transformation strategies, optimize operating models, and apply best practices to drive business value. This role combines financial expertise, process knowledge, and world-class capabilities to deliver impactful solutions.Key ResponsibilitiesDeliver...
-
Finance Transformation Senior Manager lvl
7 days ago
Cavite City, Calabarzon, Philippines Neksjob Full timeExplore an Exciting Career with NeksJobAre you an experienced transformation leader with a passion for driving strategic finance projects? Do you thrive on developing enterprise solutions for global clients? Are you drawn to working in an inclusive, collaborative environment where your expertise can drive change?If so, NeksJob offers you the opportunity to...
-
Strategic HR Manager
6 days ago
Antipolo City, Calabarzon, Philippines SunFish DataOn Philippines Inc. Full timeTransform Your Organization with Strategic HRAt SunFish DataOn Philippines, Inc., we believe that effective HR practices are key to driving business success. Our expert team provides personalized support for each business, focusing on enhancing employee engagement, productivity, and growth.By leveraging our comprehensive HRIS and Payroll solutions, you can...
-
Business Development Manager
7 days ago
Antipolo City, Calabarzon, Philippines Ri-An Commercial, Inc. Full timeBusiness Development ManagerThe Business Development Manager will be responsible for driving business growth through effective sales and marketing strategies. This role requires a strong understanding of the retail environment and the ability to analyze customer trends and market data.Responsibilities:- Develop and execute comprehensive sales and marketing...
-
Digital Transformation Expert
7 days ago
Cavite City, Calabarzon, Philippines Neksjob Full timeCompany Overview:NeksJob aims to revolutionize the way businesses approach finance transformation. With a focus on strategic partnerships and cutting-edge technology, our team empowers organizations to achieve their full potential.About the Job:This is an exciting opportunity to join our finance team as a consultant. Your primary responsibility will be to...
-
Digital Process Strategist
5 days ago
Antipolo City, Calabarzon, Philippines TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, empowering its clients to represent, protect and grow their brands. By leveraging a cloud-based infrastructure, TaskUs delivers high-quality services to clients across various sectors, including social media,...
-
Operations Innovation Lead
5 days ago
Antipolo City, Calabarzon, Philippines TaskUs Full timeAbout TaskUsTaskUs is a forward-thinking provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients build, defend and grow their brands. Leveraging a cloud-based infrastructure, TaskUs delivers high-quality services to clients across various sectors, including social media,...
-
Business Operations Analyst
7 days ago
Antipolo City, Calabarzon, Philippines Movate Full timeMovate seeks an experienced Business Operations Analyst to join our team. In this role, you will be responsible for analyzing business operations and developing strategies to improve efficiency and effectiveness.Key Responsibilities:Monitor and analyze key performance indicators (KPIs) to identify areas of improvement and develop data-driven...
-
Data Insight Specialist
7 days ago
Antipolo City, Calabarzon, Philippines Movate Full timeAt Movate, we're on a mission to revolutionize the way businesses operate. As a Data Insight Specialist, you'll play a crucial role in driving this transformation by providing actionable insights that inform our clients' strategic decisions.Job Responsibilities:You will be responsible for monitoring service levels across all queues in real-time, ensuring...
-
Strategic Business Growth Specialist
6 days ago
Antipolo City, Calabarzon, Philippines SunFish DataOn Philippines Inc. Full timeDrive Business Excellence with AI-Powered HRSoutheast Asia's top companies rely on us to optimize HR operations, enhance efficiency, and achieve measurable success.With our cutting-edge AI features, empower your leadership to make informed decisions and drive business growth.Empower Your Leadership with a Unified HR System for Every Stage of Workforce...
-
HR Business Partner
7 days ago
Antipolo City, Calabarzon, Philippines In Global Talent Solutions Inc. Full timeIn Global Talent Solutions Inc. is a rapidly growing organization seeking an experienced HR Generalist to join our team. The successful candidate will be responsible for developing and implementing HR policies and procedures, leading recruitment efforts, and addressing employee relations issues.Job Summary:Develop and implement HR policies and procedures to...
-
Business Travel Coordinator
7 days ago
Antipolo City, Calabarzon, Philippines Metacom Full timeJob Description\As a Business Travel Coordinator at Metacom, you will be responsible for arranging travel for business and vacation customers. This includes determining customers' needs and preferences, such as schedules and costs, to plan and arrange tour packages, excursions, and day trips.\About the Role\\You will communicate with clients to remind them...
-
CSR- Non Voice
2 weeks ago
Antipolo City, Calabarzon, Philippines J-K Network Services Full timeCOMPANY PROFILE:Established in 2009, this IT firm specialized in digital transformation to assist businesses in enhancing their profitability and providing support to their clients, staff, and partner network.Position: Customer Service AgentCompany Industry: IT CompanyWork Location: Antipolo CityWork Schedule: Night ShiftSalary:Php 20,000 – Php 25,000Work...
-
Customer Service Agent- Non Voice Account
2 weeks ago
Antipolo City, Calabarzon, Philippines J-K Network Services Full timeCOMPANY PROFILE:Established in 2009, this IT firm specialized in digital transformation to assist businesses in enhancing their profitability and providing support to their clients, staff, and partner network.Position: Customer Service AgentCompany Industry: IT CompanyWork Location: Antipolo CityWork Schedule: Night ShiftSalary:Php 20,000 – Php 25,000Work...
-
Customer Service Representative
2 weeks ago
Antipolo City, Calabarzon, Philippines J-K Network Services Full timeCOMPANY PROFILE:Established in 2009, this IT firm specialized in digital transformation to assist businesses in enhancing their profitability and providing support to their clients, staff, and partner network.Position: Customer Service Representative Company Industry: IT CompanyWork Location: Antipolo CityWork Schedule: Night ShiftSalary:Php 20,000 – Php...
-
Customer Service Specialist-Non-Voice
2 weeks ago
Antipolo City, Calabarzon, Philippines J-K Network Services Full timeCOMPANY PROFILE:Established in 2009, this IT firm specialized in digital transformation to assist businesses in enhancing their profitability and providing support to their clients, staff, and partner network.Position: Customer Service SpecialistCompany Industry: IT CompanyWork Location: Antipolo CityWork Schedule: Night ShiftSalary:Php 20,000 – Php...